Unfortunately more & more brands invest in marketing rather than improving customer service & building à genuine relationship with customers. You can tell a lot about the brand just by looking at their social media feed & responses below the posts.
I really really like this post. I have a brand that has resisted the urge to buy a 'stock' formula insect repellent and taken the time to register a unique product, made in our own lab with actives and added benefits ( at the cost of a lengthy 2.5 year registration process) Its a constant battle to explain to consumers that our product quality is far superior, way more innovative and only at the extra cost of a couple of £, that is still an incredible bargain. We are a brand with integrity that doesn't want to inflate the price just to reduce it to perceive value.
Thank you for sharing this. I completely understand your frustration. But like you say it’s all about integrity and every time you’re out there, representing your brand, you can do if with real pride
Unfortunately more & more brands invest in marketing rather than improving customer service & building à genuine relationship with customers. You can tell a lot about the brand just by looking at their social media feed & responses below the posts.
It's quite disheartening isn't it
It is but I believe & practise professional accountability when it comes to writing g about beauty - likeminded people united
Absolutely right on all accounts!!
Thank you! Appreciate the feedback ❤️
I really really like this post. I have a brand that has resisted the urge to buy a 'stock' formula insect repellent and taken the time to register a unique product, made in our own lab with actives and added benefits ( at the cost of a lengthy 2.5 year registration process) Its a constant battle to explain to consumers that our product quality is far superior, way more innovative and only at the extra cost of a couple of £, that is still an incredible bargain. We are a brand with integrity that doesn't want to inflate the price just to reduce it to perceive value.
Thank you for sharing this. I completely understand your frustration. But like you say it’s all about integrity and every time you’re out there, representing your brand, you can do if with real pride